Contract of Therapeutic Work
and Privacy Statement

Contract of Therapeutic Work

The initial assessment (online or in person) will be for up to 90 minutes at a cost of £360.00 plus VAT.

Following sessions (online or in person) will be for 50 minutes at a cost of £180.00 plus VAT.

EMDR is charged at the rate of two sessions £360.00 plus VAT. EMDR sessions can last up to 2 hours.

ADOS Assessments are charged at £700.00 plus VAT.

Crisis: The Nurture Works is not a Crisis service. However, should patients need an emergency session or support, this will be charged at £360.00 per hour. Please note in the event of a crisis situation, Jenna may have to attend safeguarding liaison meetings. These will be chargeable at a rate of £180.00 per 45 – 60 minutes.

Sessions will be billed each month, in advance of appointments. A late payment charge of £25.00 per week will be added, should payments be outstanding.

In the event of a Crisis please contact:

• NHS help online – for everyone Call 111

• Samaritans – for everyone Call 116 123 Email jo@samaritans.org

• Campaign Against Living Miserably (CALM) – for men Call 0800 58 58 58 – 5pm to midnight every day Visit the webchat page

• SaneLine – for everyone Call 0300 304 7000 – 4pm -10:30pm every day

• PAPYRUS – for anyone under 35 with thoughts of suicide, or anyone concerned that a young person may be having thoughts of suicide Call 0800 068 41 41 – Monday to Friday: 10am to 10pm, Weekends: 2pm to 10pm, Bank Holidays: 2pm to 10pm

• Mind infoline Call 0300 123 3393 – weekdays 9am – 6pm, email: info@mind.org.uk

Sessions for therapy take place weekly at an agreed time. Jenna encourages all patients to try and continue sessions over longer breaks such at Christmas, Easter and Summer. Sessions can take place over the phone or via video conferencing. Continuation of sessions ensures a quicker treatment outcome and helps build and maintain therapeutic flow and rapport.

• I am bound by the Codes of Ethics and Practice of the British Association of Behavioural and Cognitive Psychotherapists (BABCP), (INSERT HERE BPS, HPC, UKCP ETC IF NECESSARY). A copy of the code of practice and ethics are available on request, or may be viewed on the BABCPs web site www.babcp.com/Files/About/conduct– ethics.pdf.

• Subject to me being satisfied that your problem is one that can be alleviated by CBT (& or EMDR), I agree to offer you 6 sessions. This is my commitment to you. With the exception of item 4 below, you are not contracted to any specific number of sessions. You may terminate therapy without further cost at any time you wish.

• The normal duration of each session is 45 mins to one hour or 90 minutes for assessment and EMDR, although I reserve the right to amend that time for therapeutic reasons. If for any reason you are late for a session, I will see you for the duration of the remainder but will be unable to work beyond the allotted time as this will disrupt the clinic for other patients who may be waiting.

• It is understood that sometimes sudden events, such as emergencies, happen, that may make it necessary for patients to cancel their appointment last minute or fail to attend and are unable to provide notification. On these occasions it is at the therapist’s discretion if a fee will be charged. In general, however, if you fail to give less than 48 hours’ notice of your intention to cancel or postpone an agreed therapy session or if there is a repeat pattern of cancellations/DNA’s I reserve the right to charge in full for that session. 48 hours’ notice is required in order to book in another patient who may be in

• The cost of therapy includes any written materials I may supply but excludes the cost of any books that I might suggest you read.

• In the event that a private health care plan is being used to fund your treatment, therapy will not commence until approval in writing has been received from the private health care organisation or you are able to provide the relevant authorisation code.

• As part of my code(s) of practice I am required to carry out continuing professional development, and to engage in regular on-going clinical supervision. This is to ensure an ethical and professional service to clients. I may discuss your case in supervision but would not use any identifying details.

• Sessions will sometimes be recorded, however this material will be kept confidential and only used for supervisory and note taking purposes. Should you wish to have a copy of the tape please feel free to ask. The signature at the bottom will consent to sessions being recorded.

• Confidentiality will be maintained within the codes of ethics and legal requirements. Confidentiality does not apply where it would mean that I, as your therapist, might break the law or where withholding information means I would breach the codes of ethics. Confidentiality may be breached if I consider there is a risk you may harm yourself or others. In such exceptional circumstances, where there is concern for your wellbeing or that of others, it may be necessary to seek help outside the therapeutic relationship. In such an event where I am considering breaching confidentiality, you will normally be consulted first.

• In the case of a disclosure concerning acts of terrorism, vulnerable adult or child protection issues or drug trafficking, confidentiality will be breached, and such disclosures will be passed onto the relevant authority without delay. Due consideration should be exercised before disclosing anything of a previously unreported criminal nature, as I am obligated to contact relevant authorities.

• Our therapeutic relationship will remain a professional one at all times, the boundaries of which (such as contact outside of our sessions) can be agreed between us during our sessions.

• Notes may be taken during and after each session, which will be kept in accordance with the Data Protection Act (1998). These notes will be securely stored. I will discuss the disposal, retention or otherwise of any such notes at the end of our engagement. They are disclosed to no one other than the clinical supervisor, unless required under a court of law subpoena. You have the right to inspect your records should you so wish, and this request will be fulfilled during a therapy session.

• If agreed payments for therapy are not being paid then I reserve the right to terminate therapy.

• Endings – Therapy can at times be demanding, frustrating, and emotional. You may at times find this process very difficult and feel the need to end therapy. Your feedback on the process will be asked for at the end of each session and if you feel unhappy with any aspects of the treatment being offered please do try and communicate this verbally. This gives us both the chance to address and resolve engagement issues. In the normal course of events, you will probably know when you are ready to finish CBT, and we will agree together on the work we need to do to prepare for this.

• I will not suddenly or without warning terminate our contract, except in exceptional circumstances, which would become clear in the course of the/our work together. This would be fully discussed at that time. Please note any threats or acts of violence will invalidate this agreement and CBT will cease. Sessions will not take place if you arrive under the influence of alcohol or non-prescribed medication.

• You will be notified of any holidays to be taken by myself well in advance. However, there may also be occasions when sessions may be cancelled because of illness or because of attending training sessions or meetings. I will try to give you as much notice as possible of any cancellation and will offer an alternative time. Therefore, please notify any change in contact details.

• If you have been referred by an outside agency, for example a solicitor or insurance company and there is pending civil court case – for example if you have been injured as a result of a road accident, I draw your attention to the fact that under the Data Protection Act (1988) I may be obliged to supply copies of our therapy records to a requesting appropriate party providing you consent.

• In the event of you being unhappy with the service you receive, please discuss this with me. If you feel unable to do so or do not receive satisfactory resolution, then you have the right to complain to my professional body, the BABCP.

Privacy Statement

Your therapist will process your personal data as required by the General Data Protection Regulation (GDPR), which came into force on 25 May 2018.

Nature of work – Professional online consultation and therapeutically-informed services

Reasons/purposes for processing information. We process personal information to enable us:

· to communicate with our clients by post and email and telephone as required

· to record details of your history and sessions

· to fulfil supervision requirements

· to administer our records

· to maintain our own accounts and records.

Type/classes of information processed: We process information relevant to the above reasons/purposes. This may include: personal and medical details, financial details, employment, professional, and education details.

Who the information may be shared with: We sometimes need to share the personal information we process with the individual and also with other organisations, namely: accountants and health care professionals.

When sharing information is necessary, we are required to comply with all aspects of the Data Protection Act (DPA) in terms of keeping information safe and secure. We do not transfer any personal information outside the European Economic Area.

Why do we collect your name and email and postal address? To send you forms and communicate over your consultation and appointments, to send you the invoices.

Why do we collect your telephone number? This is helpful if we need to contact you urgently about appointments, or if we have problems making contact with you via email and/or letter.

Why do we collect bank details and payment information? We take payments and issue invoices. We have to do this to fulfil our contract with you. If you pay via bank transfer, your payment details are kept confidential, safe and secure but might be visible to our Financial Controller.

As your therapist works in independent practice, they are the Data Controller and they endeavour to be as transparent as possible with you about what data they hold and for how long. We will protect the confidentiality and privacy of clients by actively protecting information about clients from unauthorised access or disclosure.